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Firefox makes windows blueScreen

  • 7 回覆
  • 0 有這個問題
  • 246 次檢視
  • 最近回覆由 master.alive

Hi. i ran into a broken problem. sometimes when i bootup my pc and start the firefox, My windows crashes immediately. what shuld i do and how i can send the firefox log files to mozilla team?

Hi. i ran into a broken problem. sometimes when i bootup my pc and start the firefox, My windows crashes immediately. what shuld i do and how i can send the firefox log files to mozilla team?

被選擇的解決方法

</blockquote>

The screenshot is a Crowdstrike issue. Your issue is hotspot shield. https://www.pcmag.com/reviews/hotspot-shield-vpn </blockquote>

i do every thing that i can but at the end i have to re-install windows to solve this problem.

從原來的回覆中察看解決方案 👍 0

所有回覆 (7)

Did you check the Windows Event Viewer logs ?

cor-el said

Did you check the Windows Event Viewer logs ?

windows event during startup says this message :

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

and also i just found this will 100% happen if i first open "hotspot shield" vpn and after thst open the firefox. I think hotspot shield is causing this bug.

.....

由 jonzn4SUSE 於 修改

master.alive said

and also i just found this will 100% happen if i first open "hotspot shield" vpn and after thst open the firefox. I think hotspot shield is causing this bug.

The screenshot is a Crowdstrike issue. Your issue is hotspot shield. https://www.pcmag.com/reviews/hotspot-shield-vpn

由 jonzn4SUSE 於 修改

選擇的解決方法

</blockquote>

The screenshot is a Crowdstrike issue. Your issue is hotspot shield. https://www.pcmag.com/reviews/hotspot-shield-vpn </blockquote>

i do every thing that i can but at the end i have to re-install windows to solve this problem.