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broken website

  • 2 回覆
  • 0 有這個問題
  • 30 次檢視
  • 最近回覆由 cor-el

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after using same web site, same computer, same FIREFOX, i am unable to log into my banking site. site does not remember my computer after upgrade to 123. have turned off shield on that site. have switched from custom to standard. have added that address to the cookie exception list. have changed about:config, network: { i don't remember} from 5 to 4.

WHAT ELSE can i do?????

after using same web site, same computer, same FIREFOX, i am unable to log into my banking site. site does not remember my computer after upgrade to 123. have turned off shield on that site. have switched from custom to standard. have added that address to the cookie exception list. have changed about:config, network: { i don't remember} from 5 to 4. WHAT ELSE can i do?????

所有回覆 (2)

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Are the exceptions remembered between browser sessions? Make sure you are not clearing "Site settings" which stores the exceptions.

有幫助嗎?

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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin), always make sure such extensions do not block content.


You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings), click the padlock icon (Clear cookies and site data) for the domain in the selected tab.

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages like blocked content.

有幫助嗎?

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