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Microsoft engineer wiped all data from my laptop, including all files, browsers etc

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Unfortunately, I had an issue with some software on my Windows 11 laptop, so I contacted Microsoft support. Having explained the issues in detail, the software engineer advised that he was downloading a 'Windows 11 repair key'. Actually, what he did do, was wipe my laptop of all data.


Thankfully a Microsoft engineer using my OneDrive account managed to recover everything with my apps etc, however, all my browsing history and more importantly, passwords from Firefox have gone. As I am always signed into Firefox, is there a way of recovering them, or are they lost? I had to reinstall Firefox and logged back into the account, so does Firefox keep backups?


Thanks

Unfortunately, I had an issue with some software on my Windows 11 laptop, so I contacted Microsoft support. Having explained the issues in detail, the software engineer advised that he was downloading a 'Windows 11 repair key'. Actually, what he did do, was wipe my laptop of all data. Thankfully a Microsoft engineer using my OneDrive account managed to recover everything with my apps etc, however, all my browsing history and more importantly, passwords from Firefox have gone. As I am always signed into Firefox, is there a way of recovering them, or are they lost? I had to reinstall Firefox and logged back into the account, so does Firefox keep backups? Thanks

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