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Cannot connect at all: Message Error Platform Version 118.02 is not compatible with Mini or Max version 118.01

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Click on Firefox icon: Popup box says, " Error Platform version 118.02 is not compatible with mini version 118.01 maxi version 118.01. I am posting this by using a BRAVE browser. My Firefox browser is not opening, and I am only receiving the popup Error message above.

I uploaded a Firefox update and am locked out of my Firefox account. I use my computer with the tabs visible. I am therefore comfortable with the older pop-up tabs format and wish to keep my Firefox version using that older format. Is this format gone?

Sincerely, Janice Carey

Click on Firefox icon: Popup box says, " Error Platform version 118.02 is not compatible with mini version 118.01 maxi version 118.01. I am posting this by using a BRAVE browser. My Firefox browser is not opening, and I am only receiving the popup Error message above. I uploaded a Firefox update and am locked out of my Firefox account. I use my computer with the tabs visible. I am therefore comfortable with the older pop-up tabs format and wish to keep my Firefox version using that older format. Is this format gone? Sincerely, Janice Carey

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It seems you have a mixture of old and new files. I suggest you remove Firefox and install it again. You could try a custom install.

https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer https://support.mozilla.org/en-US/kb/custom-installation-firefox-on-windows

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I can't go to Firefox menu. It won't open.