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  • 5 回覆
  • 0 有這個問題
  • 9 次檢視
  • 最近回覆由 Arvind Shah

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my windows version is 10 32bit. i have facing many time crashing problem with latest Firefox version ! so i completely uninstall Firefox & re install it but problem not solved. ! so i install old version 79.0 (32-bit). i relax with this version because it is more stable than latest one. it crash only when my system idle for long time !

my windows version is 10 32bit. i have facing many time crashing problem with latest Firefox version ! so i completely uninstall Firefox & re install it but problem not solved. ! so i install old version 79.0 (32-bit). i relax with this version because it is more stable than latest one. it crash only when my system idle for long time !

所有回覆 (5)

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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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bp-a4dbdd3d-c828-49d2-9083-1dc6d0221227 bp-8e940aed-540d-448d-99de-e7f900221227

my other past 10 report id failed to submit ! include today's crash report also failed to submit !

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In my limited capacity they both seems to be about your GPU are you sure that is the manufacture OEM driver for that model and not GPU driver from AMD site? Also did you turn off Hardware Acceleration to be sure that isn't causing some issues with the Driver.

https://support.mozilla.org/en-US/kb/performance-settings

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Do you let Windows handle the Page file automatically or have you set a fixed size for the Windows Page File ?

  • Control Panel -> System -> Advanced -> Performance -> Settings

If you use a fixed size for the page file then try the automatic setting and let Windows handle the page file size automatically.

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Already sat page file size manage by system automatically !