Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Video will not play

  • 1 回覆
  • 0 有這個問題
  • 12 次檢視
  • 最近回覆由 Dropa

更多選項

Every time i try to play video from my online class i get the following message- "The media playback was aborted due to a corruption problem or because the media used features your browser did not support." I have to quit Firefox and restart and then it will play. If i happen to pause it (say for dinner) and come back an hour later, I have to once again Quit and restart even though not even used my laptop (Macbook Air version 10.15.7) Very frustrating, especially if other tabs open. Please advise. I have done the most recent Firefox update. Thank you

Every time i try to play video from my online class i get the following message- "The media playback was aborted due to a corruption problem or because the media used features your browser did not support." I have to quit Firefox and restart and then it will play. If i happen to pause it (say for dinner) and come back an hour later, I have to once again Quit and restart even though not even used my laptop (Macbook Air version 10.15.7) Very frustrating, especially if other tabs open. Please advise. I have done the most recent Firefox update. Thank you

所有回覆 (1)

更多選項

This is problematic since no one else can login to the class to view the video to know what is happening. Did you ask your online class support IT to verify when they use Firefox they get the same issue?