搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Firefox will not download Spectrum's security suite extension

  • 無回覆
  • 0 有這個問題
  • 8 次檢視
more options

I have a problem with Firefox 107.0.1 that needs your expertise. I’ve used Firefox since version 12 with no problems.

My Macbook Pro (on Catalina 10.15.7) is running Spectrum’s (Charter) Security suite and requires installing a spectrum extention in each browser. The extension installs on Safari (my backup browser), but won’t install in Firefox. Spectrum app takes Firefox to the web site to download extension, but nothing happens. Site can’t install the extension. The link is below. What’s the fix? Thank you for your effort. John Holland hollandhouse@woh.rr.com

https://download.sp.f-secure.com/firefox-extension-install/prod/browsing-protection.firefoxextension.xpi

The Macbook Pro is 15” Retina made 2015 2.8 ghz quadcore Intel I-7 16gb 1600 mhz DDR3

I have a problem with Firefox 107.0.1 that needs your expertise. I’ve used Firefox since version 12 with no problems. My Macbook Pro (on Catalina 10.15.7) is running Spectrum’s (Charter) Security suite and requires installing a spectrum extention in each browser. The extension installs on Safari (my backup browser), but won’t install in Firefox. Spectrum app takes Firefox to the web site to download extension, but nothing happens. Site can’t install the extension. The link is below. What’s the fix? Thank you for your effort. John Holland hollandhouse@woh.rr.com https://download.sp.f-secure.com/firefox-extension-install/prod/browsing-protection.firefoxextension.xpi The Macbook Pro is 15” Retina made 2015 2.8 ghz quadcore Intel I-7 16gb 1600 mhz DDR3