搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

downloads not working

  • 1 回覆
  • 0 有這個問題
  • 3 次檢視
  • 最近回覆由 cor-el

more options

For some reason PDF (and I think sometimes other downloads) fail when I try to do them on Firefox. They work perfecty well on Chrome. I either get the message 'download failed', or if the download completes, then before it oopens I get the error message saying that there has been some problem. Paradoxically, this also happened when I tried to download Firefox's own recent update. What can I do to fix this?

For some reason PDF (and I think sometimes other downloads) fail when I try to do them on Firefox. They work perfecty well on Chrome. I either get the message 'download failed', or if the download completes, then before it oopens I get the error message saying that there has been some problem. Paradoxically, this also happened when I tried to download Firefox's own recent update. What can I do to fix this?

所有回覆 (1)

more options

What security software do you have?

It is possible that (anti-virus) security software is causing the problem, so check its settings for Firefox. Try to disable security software temporarily to see if that makes a difference.