搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

lost bookmarks after password reset

more options

Hi, FF crashed yet again this month for no reason at all. And was unable to restart, said I can open a new profile. I tried signing in, but got "wrong password", so I tried reset. After password reset I lost all of my bookmarks, which I stored for 3 years for work. Thanks to this cr*p of a browser I am now unable to work! Can someone help restoring my profile settings and bookmarks or are they gone forever and I need to change a browser I use for work, because this bullsh*t is unacceptable?

Hi, FF crashed yet again this month for no reason at all. And was unable to restart, said I can open a new profile. I tried signing in, but got "wrong password", so I tried reset. After password reset I lost all of my bookmarks, which I stored for 3 years for work. Thanks to this cr*p of a browser I am now unable to work! Can someone help restoring my profile settings and bookmarks or are they gone forever and I need to change a browser I use for work, because this bullsh*t is unacceptable?

被選擇的解決方法

Restore bookmarks from backup or move them to another computer https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

Or, see if the Profile Manager Page part of this solution will help - https://support.mozilla.org/en-US/questions/1387693

從原來的回覆中察看解決方案 👍 1

所有回覆 (2)

more options

選擇的解決方法

Restore bookmarks from backup or move them to another computer https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

Or, see if the Profile Manager Page part of this solution will help - https://support.mozilla.org/en-US/questions/1387693

有幫助嗎?

more options

Unfortunately, the only backup dates today. But the about:profiles did the trick! Thank you! <3

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先 登入您的帳號 來回覆文章。請 開始一個新問題