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Downloading Account statements from E-Trade Brokerage, online ?

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Howdy;

My name is Michael.

I am failing to download brokerage statements from the E-Trade Brokerage internet site.

I have enclosed what appears on the screen when I double click the 'Account Statement, for July, on the E-Trade Brokerage internet site: 'Download failed"

mhtml:file:///C:/Users/Murphy/OneDrive/Documents/Screenshot%20of%20FAILED%20%20download%20from%20E-Trade%20Brokerage;%20July%2024%202022.MHT!cid:C99A0122FB3A4B70955F09696A534DEA@dns

2. I have attached the E-Trade Account Statement page.

What can I adjust to download these E-Trade account statements ?

           Respectfully
              Michael
Howdy; My name is Michael. I am failing to download brokerage statements from the E-Trade Brokerage internet site. I have enclosed what appears on the screen when I double click the 'Account Statement, for July, on the E-Trade Brokerage internet site: 'Download failed" '''mhtml:file:///C:/Users/Murphy/OneDrive/Documents/Screenshot%20of%20FAILED%20%20download%20from%20E-Trade%20Brokerage;%20July%2024%202022.MHT!cid:C99A0122FB3A4B70955F09696A534DEA@dns''' 2. I have attached the E-Trade Account Statement page. What can I adjust to download these E-Trade account statements ? Respectfully Michael
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所有回覆 (5)

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Note that Firefox doesn't support MHTML files, so you will have to use another external application to open such a file if you aren't using "Save Link As" or save the file otherwise.

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Dropa;

After I select Account Statement for July in the E-Trade's Documents section > below is what I receive in the address bar and without the July statement on the page:

https://edoc.etrade.com/e/t/onlinedocs/doc?docType=stmt&docId

Mysterious: On my Dell Laptop with Windows 10 operating system and the Firefox browser; when I launch onto E-Trade's internet site > select Documents > select July Account Statement (one click) > the July account statement loads on the page with the below address:

file:///C:/Users/mkmm9/Downloads/Brokerage%20Statement%20-%20XXXX1991%20-%20202207.pdf

Why does my Dell Laptop load an E-Trade account statement and my Desktop with Windows 10 operating system and the Firefox browser DOES NOT load the E-Trade account statement ?? In Firefox, on 'Settings', in the 'general' panel; for the Desktop and the Dell Laptop computers; the selections appear to be identical.

                     Respectfully
                        Michael
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Dropa

I have not received a response to my query.

Moreover, I am unable to download documents delivered via Zix mail. The downloads report "FAILED".

                     Respectfully
                        Michael
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Hi Michael, does the site let you download by using the right-click > Save Link As method on that download link? If so, does that work any better?

Also, where does the message appear that the download failed -- is it on Firefox's downloads list that opens from the toolbar? If so, sometimes there's more information available if you click that item (usually it will have a > indicating more information is available).

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This information would still be helpful:

jscher2000 - Support Volunteer said

Hi Michael, does the site let you download by using the right-click > Save Link As method on that download link? If so, does that work any better? Also, where does the message appear that the download failed -- is it on Firefox's downloads list that opens from the toolbar? If so, sometimes there's more information available if you click that item (usually it will have a > indicating more information is available).