Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

My backup isn't loading :(

  • 2 回覆
  • 0 有這個問題
  • 7 次檢視
  • 最近回覆由 cor-el

chdmosley
chdmosley
more options

Hey! My firefox crashed and I had to uninstall and reinstall it. However, when I signed back in the new browser with the account I created in 2020, it did not transfer my bookmarks and extensions. Can you please help me? I am freaking out a bit because it is so important that i get those back. I would REALLY appreciate it!

Chetrice

Hey! My firefox crashed and I had to uninstall and reinstall it. However, when I signed back in the new browser with the account I created in 2020, it did not transfer my bookmarks and extensions. Can you please help me? I am freaking out a bit because it is so important that i get those back. I would REALLY appreciate it! Chetrice

所有回覆 (2)

chdmosley
chdmosley 提出問題者
more options

I'm sorry, before uninstalling, Firefox did download a bookmarks backup file but I don't understand why my firefox is not transferring it in. I've attached the file.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Sync isn't designed to be used as a backup, but is merely meant to sync data between connected devices. Best is always to backup your personal data locally.

Restoring a JSON backup replaces all the current bookmarks with the bookmarks in the backup.

You can look at this tool to inspect a compressed jsonlz4 bookmarks backup.