Background; Yesterday I had corrupted file in Windows 10. Windows 10 wouldn't open and the solution was to reinstall Windows but save my data but lose the apps. When I reinstalled Firefox, all of my book marks were gone.
I have gone to the support articles provided and pulled and tried to locate my "old" profile. I couldn't my last attempt was to go the Profiles Manager ( about Profiles). I see the Profile default and I see the Profile default release. I have switched between the two and neither are My Old Profile.
The question: I want to be sure I have exhausted all possibilities in locating my Old Profile, before i start the manual rebuild process?
Also I have by data backed up in Carbonite, but I don't know if is backed up there or how to find it.
Thanks in advance for any help or suggestions.
How did you save your data and what data are you referring to? If you didn't do this:
If you didn't do these process and reinstalled Windows then everything is gone. If the backup wasn't correctly done there not much that can be done here.
Was a Windows.old folder created? It should be in your root directory (C:\)
If it's there go to - C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Profiles\ and see if your old Profile is there.
You can copy the most recent bookmarks backup from the Bookmark Backups folder and import it into your new Firefox.
Restore bookmarks from backup or move them to another computer https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them
Recovering important data from an old profile https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
Note that in Windows "AppData" (XP: Application Data; Mac: ~/Library; Linux: ~/.mozilla) is a hidden folder.