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Certain webpages are being redirected to Plusnet

  • 10 回覆
  • 0 有這個問題
  • 24 次檢視
  • 最近回覆由 jonzn4SUSE

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The following two pages

www.hartley-kent.org.uk www.hextablegardenweather.co.uk

redirect to this page, which I have visited before

https://www.plus.net/member-centre/login

I know the first page has no redirect at webhost so I don't know why this happens. Same problem in Chrome and Edge. Malware is unlikely as Plusnet have thousands if not millions of customers.

Hope you can help!

The following two pages www.hartley-kent.org.uk www.hextablegardenweather.co.uk redirect to this page, which I have visited before https://www.plus.net/member-centre/login I know the first page has no redirect at webhost so I don't know why this happens. Same problem in Chrome and Edge. Malware is unlikely as Plusnet have thousands if not millions of customers. Hope you can help!

所有回覆 (10)

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Tried in Chrome it doesn't reach those two sites you listed it timesout. So are you sure those sites work and exists.

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Thanks for checking. I've just tried the two in Chrome and I get the redirect to Plusnet. Both of them are sites I've regularly gone to in the past. Kind regards

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I don't get redirected. see screenshots Did you try with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

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Who is your service provider?

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Hi

Assuming that your internet service provider is Plusnet, I recommend that you contact their support team - they should be able to help you with this.

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Thank you everyone for the replies. I tried the troubleshoot mode suggested but it still had the problem. You assume right that my ISP is Plusnet, so I will get in touch with them.

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Thank you for letting us know.

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I've discovered what the problem was. My Plusnet account was wrongly flagged with a bill owing (actually they owed me!), as soon as I cleared that the webpage worked again.

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Very glad to hear that this is resolved and your access to the web is going to be much easier now.

Thank you for letting us know.

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Mark your answer resolved.