On Aug 14th 11 PM ET/Aug 15th 03:00 UTC, due to scheduled Firefox Account server maintenance, users may not be able to sign in or create a new subscription. This is expected to last approximately 30 minutes. Status updates can be found at https://status.vpn.mozilla.org or https://status.relay.firefox.com.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

sudden, various, problems

  • 14 回覆
  • 2 有這個問題
  • 47 次檢視
  • 最近回覆由 billybgame

more options

A few days ago, whenever I download an attachment from my email(Yahoo), the tab crashes after I do so. Assuming this is a Frefox issue....but not positive...has happened repeatedly since. Very annoying.

Also, upon restart of Firefox yesterday, all my cookies were reset automatically. Had to re-log in everywhere. This never has happened before, without out me manually doing this.

Any idea what is going on?

Bill

A few days ago, whenever I download an attachment from my email(Yahoo), the tab crashes after I do so. Assuming this is a Frefox issue....but not positive...has happened repeatedly since. Very annoying. Also, upon restart of Firefox yesterday, all my cookies were reset automatically. Had to re-log in everywhere. This never has happened before, without out me manually doing this. Any idea what is going on? Bill

所有回覆 (14)

more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

有幫助嗎?

more options

It would be more helpful if you'd read my actual post. I did not say "Firefox" was crashing. The tab for my email is closing itself when I download files. Just started a few days ago and happens consistently.

有幫助嗎?

more options

Just happened again, as had to download an attachment. Seems like the "reload page" semi-circle in upper left starts flashing...then the tab disappears....i.e. tab crashes.

有幫助嗎?

more options

有幫助嗎?

more options

This is still happening....I let Firefox update as well.....think it solved it for a bit....but today, had to download file from email(yahoo)....reload semicircle starts flashing and tab closes.

Has nothing to do with a new profile, etc. Chrome is not doing this. I don't want to switch browsers but might have to if can't get this resolved.

有幫助嗎?

more options

And just now again today...mail tab closed all by itself. Anyone?

有幫助嗎?

more options

有幫助嗎?

more options

I do not run any "protection" measures or cookie programs. And, nothing changed....this just suddenly started happening.

有幫助嗎?

more options

Just happened again today....managed to not happen yesterday.

My guess is it has to do with ad integration in the page...but that's just a guess.

有幫助嗎?

more options

And again now....going to have to give up on Firefox soon.

有幫助嗎?

more options

billybgame said

And again now....going to have to give up on Firefox soon.

Completely agree, billybgame, having the same issue. We need an answer!

有幫助嗎?

more options

And again.....if I have downloads to do, I may as well just open another browser. Don't really want to, but downloads on Chrome do not close my mail tab. Obviously a Firefox issue, or some sort of integrated ads issue.

Edit: Yet another Firefox update was called for, so figured why not. I then downloaded some files from email...the "refresh" icon was flashing again....but tab did not crash this time....I recall same happened before for a day or two, before the tab started crashing again. We shall see.

由 billybgame 於 修改

有幫助嗎?

more options

That didn't last long....first few downloads went ok....tab crashed again....does Firefox even monitor these forums?

有幫助嗎?

more options

Still happening with seemingly nothing being done to fix this

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先 登入您的帳號 來回覆文章。請 開始一個新問題