Failure to install extensions 的最新解答https://support.mozilla.org/zh-TW/questions/13816912022-07-05T09:18:06-07:00Robert, Thanks for this suggestion. Regrettably, it did not work for me. After reinstalling Firefox 2022-07-05T09:18:06-07:00EdingtonJDhttps://support.mozilla.org/zh-TW/questions/1381691#answer-1517393<p>Robert, Thanks for this suggestion. Regrettably, it did not work for me. After reinstalling Firefox (with ESET disabled), the attempted addition of Ghostery was met with the same "installation aborted ... extension corrupt" message.
I really don't know what else to try, and I don't want to waste too much more of my time (and yours) trying to solve this problem.
</p>EdingtonJD,
This user determined that ESET is the culprit behind Add-ons being blocked -
https://sup2022-07-05T03:21:20-07:00user104147805413306348376805769878442569366https://support.mozilla.org/zh-TW/questions/1381691#answer-1517265<p>EdingtonJD,
This user determined that ESET <em>is</em> the culprit behind Add-ons being blocked -
</p><p><a href="https://support.mozilla.org/en-US/questions/1381931" rel="nofollow">https://support.mozilla.org/en-US/questions/1381931</a>
"Ok, so I paused antivirus, uninstalled firefox, restarted my computer, reinstalled, and now I've got everything downloaded. Re-enabled antivirus as well."
</p>RobertJ, Thanks for your assistance over the last couple of days. Regrettably (since I have been wi2022-07-04T11:40:09-07:00EdingtonJDhttps://support.mozilla.org/zh-TW/questions/1381691#answer-1517096<p>RobertJ, Thanks for your assistance over the last couple of days. Regrettably (since I have been with Firefox since it was Netscape back in the mid-90s) I have decided to move to another browser. It simply shouldn't be this hard to do a clean installation of software. I went through the information you pointed to about profiles but couldn't see anything that made much sense to me - after all, this was a new, standard installation and Firefox should have known what it needed to include in the profile. I could understand it if this had been an installation of some standing, when various modifications had been made to the profile over that time.
I then decided to delete the 64-bit installation and revert to the 32-bit version. No problems in the deletion or the new installation, but as soon as I tried to install the Ghostery extension, I got the same error message; and again when I tried to install the AdBlocker extension.
Again, thanks for your assistance in trying to resolve this matter.
</p>I wouldn't delete any files. If you want, you can move them somewhere out of your Profile.
It would 2022-07-03T11:51:41-07:00user104147805413306348376805769878442569366https://support.mozilla.org/zh-TW/questions/1381691#answer-1516790<p>I wouldn't delete any files. If you want, you can move them somewhere out of your Profile.
</p><p>It would be even better to create a new "test" Profile -
</p><p>Profile Manager - Create, remove or switch Firefox profiles
<a href="https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_creating-a-profile" rel="nofollow">https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_creating-a-profile</a>
</p>The only item that appeared in this article and in my computer was extensions.json. I deleted that a2022-07-03T11:32:42-07:00EdingtonJDhttps://support.mozilla.org/zh-TW/questions/1381691#answer-1516787<p>The only item that appeared in this article and in my computer was <em>extensions.json</em>. I deleted that and tried again, and got the same message as before, i.e., installation aborted ...extension corrupt. I could not see a <em>config.js</em>, but there was a <em>prefs.js</em> - would it be safe to delete that as well?
</p>Take a look through this article and see if there's anything that will help -
Unable to install add-2022-07-03T10:37:53-07:00user104147805413306348376805769878442569366https://support.mozilla.org/zh-TW/questions/1381691#answer-1516774<p>Take a look through this article and see if there's anything that will help -
</p><p>Unable to install add-ons
<a href="https://support.mozilla.org/en-US/kb/unable-install-add-ons-extensions-or-themes" rel="nofollow">https://support.mozilla.org/en-US/kb/unable-install-add-ons-extensions-or-themes</a>
</p><p>I saw another User with the same issue had been using a custom config.js which was blocking. They removed the file and all was good.
</p>RobertJ, further to my earlier response, I did temporarily disable my ESET software and tried to ins2022-07-03T09:59:22-07:00EdingtonJDhttps://support.mozilla.org/zh-TW/questions/1381691#answer-1516763<p>RobertJ, further to my earlier response, I did temporarily disable my ESET software and tried to install Ghostery. Ans again I got the message that the installation was aborted because the extension appeared to be corrupt. Any other suggestions?
</p>RobertJ, thanks for your suggestion. While I am reluctant to expose my computer by implementing your2022-07-03T07:26:51-07:00EdingtonJDhttps://support.mozilla.org/zh-TW/questions/1381691#answer-1516727<p>RobertJ, thanks for your suggestion. While I am reluctant to expose my computer by implementing your suggestion (as far as I am aware, I can't download the extension and install it offline with the security software disabled), I also don't believe this really answers the question. The only thing that I am aware had changed on my computer was that Firefox went from a moderately unstable 32-bit version to an apparently stable (it hasn't crashed, yet!) 64-bit version.
My anti-virus (ESET Internet Security) has not given me any messages about suspect malware or other problems, and it had seemed to have lived quite happily together with the previous Firefox installation / extension combination. The message came from Firefox itself, on the extensions page. I would have thought that if ESET was involved in some way then I would have had an alert from that software and / or a different message from Firefox (to say that my security software was preventing the extension installation) - after all, these are stock standard software packages that had worked together in the past, so why would they suddenly NOT work together now? I am now considering reverting to the 32-bit version of Firefox, with a clean install, to see if that is any more successful.
</p>Hi EdingtonJD,
It is possible that (anti-virus) security software is causing the problem.
Try to dis2022-07-02T23:21:54-07:00user104147805413306348376805769878442569366https://support.mozilla.org/zh-TW/questions/1381691#answer-1516593<p>Hi EdingtonJD,
</p><p>It is possible that (anti-virus) security software is causing the problem.
Try to disable security software temporarily to see if that makes a difference.
</p>