Screen artifact at a site viewed in Firefox or IE but not Edge
This problem is a combo of the site and the browser. Here is a page of the site that misbehaves: https://www.yucatan.com.mx/merida/2022/6/13/detienen-en-merida-profugo-de-la-justicia-en-estados-unidos-326494.html (and attached) Most pages on the site do not misbehave. The problem is that the body text is all jammed to the right side of the screen. I have tried clearing the Firefox cache, and sometimes that works, I have tried restarting in troubleshooting mode, but that does not change anything. Internet Explorer shows the same problem, but the Edge browser does not display the problem. I suspect the site is doing something funky that results in a problem on some pages for some browsers. That's really hard to troubleshoot!
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No problems here with that page.
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.
- make sure your extensions and filters are updated to the latest version
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.
- click the shield icon for more detail and possibly disable the protection
You can check the Web Console for relevant-looking messages about blocked content.
- https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
- https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
- https://support.mozilla.org/en-US/kb/trackers-and-scripts-firefox-blocks-enhanced-track
You can try these steps in case of issues with webpages:
You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.
- hold down the Shift key and left-click the Reload button
- press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- press "Command + Shift + R" (Mac)
clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).
"Remove the Cookies" for websites that cause problems:
- Settings -> Privacy & Security
Cookies and Site Data: "Manage Data"
"Clear the Cache":
- Settings -> Privacy & Security
Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear
- https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
- https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window