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Firefox randomly speak, and/or opens pages, in French (I speak English).

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Hi,

I am signed into a Firefox account. I have used this account on at least three different computers. I have downloaded the application anew at least a dozen times.

Firefox randomly, from where I sit, opens things in French rather than English. How can I keep it in English unless otherwise specified (I occasionally want German or Japanese)?

Thank you.

best, Sea

Hi, I am signed into a Firefox account. I have used this account on at least three different computers. I have downloaded the application anew at least a dozen times. Firefox randomly, from where I sit, opens things in French rather than English. How can I keep it in English unless otherwise specified (I occasionally want German or Japanese)? Thank you. best, Sea

所有回覆 (15)

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Hi Sea, I think there's a misunderstanding of what Firefox is. You don't need an account to use the Firefox web browser. An account is only required for using the sync feature and other services

We'll need some more info about your Firefox setup. Could you please follow the instructions in the following video to provide your troubleshooting information: https://youtu.be/8wKSowxEcbw

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Hi, Chris,

Thank you for your help.

I just mentioned the account in case it's something that is syncing, since it's been in many instances of the application on several different systems.

The information is here: https://pastebin.com/tzwbZHBT

Thank you, Sea

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Hi Sea, Did you mark that paste as private? I'm unable to view it.

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Hi, Chris,

No. But it says it's 'pending moderation.' Does that mean it will show up later?

I did it again: https://pastebin.com/tzwbZHBT But I'm guessing that it will be even later than the first?

best, Sea

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Pastebin seems to have a problem with Firefox data, so could you give it another try.

You can upload the file to a website like Pastesite if you can't post this content in a reply.

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Are you using a proxy or VPN?

You can use websites like these to see how your location is reported via a reverse DNS look up of your IP:

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HI,

I am using Mozilla VPN, but keep it set to Seattle.

best, Sea

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Oh, and this last time it wasn't on at all (I'm not sure at other times).

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I have just received this, from you:

Nouvelle connexion via Firefox Firefox sous Mac OS X 10.15 Seattle, WA, United States (approximatif) Adresse IP : 97.113.2.138 Saturday, Jun 18, 2022 11:37:45 PM (PDT) Gérer le compte Il s’agit d’un courrier électronique automatisé ; si vous n’avez pas autorisé cette action, veuillez changer de mot de passe. Pour plus d’informations, veuillez consulter l’assistance de Mozilla. Mozilla. 2 Harrison St, #175, San Francisco, CA 94105 Politique de confidentialité de Mozilla Conditions d’utilisation de Firefox Cloud

I don't think it's the VPN.

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Really... please help me get Firefox into English.

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Thank you for your suggestion.

I downloaded Firefox-EN, uninstalled Firefox, installed Firefox-EN, and started it without the VPN (which is Mozilla, and which I only use from Seattle). It still pulls some (not French) sites in French.

I have gotten a whole new desktop setup since I opened this topic. Still, I get some sites, and emails from Firefox, in French...

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Thank you for the idea. Only English is in the list.

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Still really hoping to stick to English. I'm in the English version (having repeatedly reinstalled). Only English is in my language list. I just got this email from Firefox today:

Nouvelle connexion via Firefox Firefox sous Windows 10 Seattle, WA, United States (approximatif) Wednesday, Aug 17, 2022 2:48:54 PM (PDT) Gérer le compte Il s’agit d’un courrier électronique automatisé ; si vous n’avez pas autorisé cette action, veuillez changer de mot de passe. Pour plus d’informations, veuillez consulter l’assistance de Mozilla. Mozilla. 2 Harrison St, #175, San Francisco, CA 94105 Politique de confidentialité de Mozilla Conditions d’utilisation de Firefox Cloud

It verifies that it knows I'm in the USA.

Any ideas?