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this happens whn ever i clean history or cache in Firefox

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every time i clear cache and history this is what i see in words with frind not it has not always done that seems ince the nest Firefox update it does it I hav eanother problem when shut dw nte computer and restart Mozlla hangs and will not load could it be my home page I use xfinity

 whay doe it   hang and take forever to  load  at start up
every time i clear cache and history this is what i see in words with frind not it has not always done that seems ince the nest Firefox update it does it I hav eanother problem when shut dw nte computer and restart Mozlla hangs and will not load could it be my home page I use xfinity whay doe it hang and take forever to load at start up

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sorry i for got to show you what happens to words with frind every time i clear history what is going on i have disable al or most add ons when i click trouble shot mode it works until i clear history witj in the menu bar history and with any extuton i have as well

never ever did thi s before the  newest  update

有幫助嗎?

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This is hard to read what is being asked. Can you retype the posting as reading the text makes it hard to understand what is being said. Also did you try FireFox in Private Mode to see what happens.

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ever since the New Firefox update which is my default browser and Facebook is connected to it when i click the Facebook desktop icon Facebook load fine and works but just in the last few weeks where i have not added any new extension had the same for years when i try to ope words with friend it does not load i get what i sent you in the photo if i got to troubleshoot mode where every thing is removed it works but the if i want to clear history cache and coolie then i lose Facebook and have to have a ext code every time i want to get back I have no problem in Edge or chrome I have always like Firefox and all the extension and all but if this keeps happening I may need to go to another browner. I have reached out to Zynga and heard nothing so it sound to me like Firefox and zynga or Facebook ap problem on Firefox I even went as far as deleting and reinstalling\ Firefox and changing my password disabling most or all add ons and on top of this all when when i stat my computer and wait for the home screen to come and a wit a few before hitting the firefox icon it does not satart it hangs i will send again what i see when i try to open words with ffrinds on facebook in Firefox

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oh and even in troubleshot mode if for some rason i clesr history either in the menu bar or with an extension i get the same result

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It looks by seeing the content not being styled that some CSS files are blocked and fail to get loaded.

What reasons do you have for wanting to delete history like cookies and cache ? If you do not have content blocking extensions then your security (AV) software might be causing this problem


If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages about blocked content.


You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

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I have tracking protection disabled on all sites am only using on Firefox add blocker A hardware acceleration of always has been extension up to date i have Norton antivirus but always have had it all the same add on as before. yesterday after having multiple problems with Firefox I did the cache and cookie this so may times that when i tried to log in to Facebook through through Firefox i had to have codes and yes i said codes cause i did it multiple time so many codes so may times that i thought Facebook would restrict account. Now i have not done anything different on Firefox to cause words with friend not to load in fact before the recent Firefox up date as of earlier this week i was having no trouble with word with friends in Firefox or Facebook except for the new Firefox update i am using version101.0 64 bit so tht leads me to thing it is not my antivirus that i have had for years and it worked or add on that i have had for years that worked and never have a problem playing words with friend s prior to this so i am bleary of clearing history or cache for that reason so every thing you mentioned above i have or do not have hardware acceleration enabled. the only other thing that got updated was netframework windows updates and that is it . I f i turn off cookies for Facebook it can not get in to my account again if i delete cookies or cache then i need a text code to get into Facebook. Even if i am in trouble shoot mode i do get word with friend but i do not like keeping history so i have never remember history or custom history and then you get what the picture shows above above shows page does not load but does in Chrome ab edge even after cleaning history so i have down all thy you suggested above that is why it leads me to believe it is a firefox issue not me issue so how do i fix this and still stay with Firefox?

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i just hit never member history and lost all addon in menu bar so there is something wrong with Firefox my dad also had problem the other day while trying to get Firefox got nothing jut blank page and spinning hour glass had to reinstall it to work so i think it may be a Firefox problem

由 cor-el 於 修改

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Mary said

if i got to troubleshoot mode where every thing is removed it works

Okay, so the first thing I think of is (in regular mode):

Double-check content blockers: Firefox's Tracking Protection feature, and extensions that counter ads and tracking, may break websites that embed third party content (meaning, from a secondary server).

(A) The shield icon toward the left end of the address bar usually turns a bit purplish when content is blocked. Click the icon to learn more or make an exception. See: Enhanced Tracking Protection in Firefox for desktop.

(B) Extensions such as Adblock Plus, Blur, Disconnect, DuckDuckGo Privacy Essentials, Ghostery, NoScript, Privacy Badger, uBlock Origin or uMatrix usually provide a toolbar button to manage blocked content in a page. There may or may not be a number on the icon indicating the number of blocked items; you sometimes need to click the button to see what's going on and test whether you need to make an exception for this site.

Mary said

i just hit never member history and lost all addon in menu bar so there is something wrong with Firefox

When you set Firefox to "Never Remember History" then it runs in 100% private browsing. It is not able to retain any cookies to keep you signed in, and some or all of youir add-ons might be disabled (each extension has an individual setting that controls whether it runs in private windows, see: Extensions in Private Browsing). I don't think this is going to work well for you if you are trying to reduce the number of time you have to complete the multi-factor authentication because you need to retain cookies in order for that to work.

有幫助嗎?

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when i click on the words with friend that i have stored in Face book which up to now as always worked i get this even when i hit history in safe mode i have tried contacting zynga it works just fine in Edge and Chrome there is no purple color any where i have tracking protection off why would clearing history effect that it never did before this just started in the last week or so it has always worked before p it sounds to me from sites i have gone to that Fireox is having some trouble eve my dad has some w when he wen to Firefox white screen and spinning hour galls he had to reinstall it for it to work so i think the latest update has done something just saw this on Google so it appears there are problems a t Firefox i amn runing version101.0 64 bit the screen shot is what i get in firefox Mozilla down today June, 2022? Mozilla.org not working for ... https://updownradar.com › status › mozilla Mozilla.org website down Today June, 2022? Can't log in? Real-time problems and outages - here you'll see what is going on.


   Firefox down today June, 2022? Firefox.com not working for ...
   https://updownradar.com › status › firefox

Firefox.com website down Today June, 2022? Can't log in? Real-time problems and outages - here you'll see what is going on.

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Hi Mary, does Facebook always look like that for you, with the very plain appearance? Just wondering whether that is related.

Any difference if you try this:

Right-click (or Shift+right-click) the area that shows loading and look for "This Frame" on the context menu. If you have that, expand it and try Open Frame in New Tab to see whether the game can load outside of that FB page.

有幫助嗎?

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no and that is what i am trying to tell you that is not normal it is a game and should open like the photo i am sending you from Chrome. That is why i think it is a firefox problem as of last week before the new update of Firefox it was like what Ia going to send you it opens correctly in Chrome and edge supposed to

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no and that is what i am trying to tell you that is not normal it is a game and should open like the photo i am sending you from Chrome. That is why i think it is a firefox problem as of last week before the new update of Firefox it was like what Ia going to send you it opens correctly in Chrome and edge supposed to no and that is what i am trying to tell you that is not normal it is a game and should open like the photo i am sending you from Chrome. That is why i think it is a firefox problem as of last week before the new update of Firefox it was like what Ia going to send you it opens correctly in Chrome and edge supposed to

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no and i am unable to get a photo of what it is suppose to look like it will not ope for me if you google words with friend for Facebook on pc

you will se what it is suppose to look like that  us what  i is supposed to  look like but not in  Firefox as of this week  look like the other photo  so it  tell me that tells me it is  a firefox issue

有幫助嗎?

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instead it shows this not right so see there is a problem wit firefox

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In the correct screenshot, did you full screen it after it loaded or does it just do that automatically?

It really looks like a content-blocker is kicking in, maybe affecting the fbcdn.net server.

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it does it automatically it comes up big like that on Chrome and edge was smaller in firefox when it worked

how do  i disable content blocker and what is it
is it from an  extension if  i did   do content  blocker  i do not know  how or what  i did to cause it. Like  i said  i reached out to Zynga and no  real reply i sure wish  i  could lay ot like  i used to on facebook with i  Firefox how do  i disable conttent blocker i  am not sure   i know how if it is in my av

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Here were my suggestions about checking content blockers:

Double-check content blockers: Firefox's Tracking Protection feature, and extensions that counter ads and tracking, may break websites that embed third party content (meaning, from a secondary server).

(A) The shield icon toward the left end of the address bar usually turns a bit purplish when content is blocked. Click the icon to learn more or make an exception. See: Enhanced Tracking Protection in Firefox for desktop.

(B) Extensions such as Adblock Plus, Blur, Disconnect, DuckDuckGo Privacy Essentials, Ghostery, NoScript, Privacy Badger, uBlock Origin or uMatrix usually provide a toolbar button to manage blocked content in a page. There may or may not be a number on the icon indicating the number of blocked items; you sometimes need to click the button to see what's going on and test whether you need to make an exception for this site.

有幫助嗎?

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i am not sure why and i have tried disabling an trying to find out why but if i go trouble shoot mode and all is turned of Words with friends works. now i am not a fan of keeping history so i have some of the clear cache and cookies extension added and if i hit clear cache and history it breaks the site like the photo here I have tried one by one to figure out what add on/extension if any is causing it on all sites especially Facebook i have tracking protection off on most or all sites i do not understand why it works in troubleshoot mode no if refresh or get out of facebook and go back in it will come up unless and until i hit clear cache or history it had never done that before and if I have no idea why now it was working fine until about a week ago after new Firefox update. I have used those clear cache and history etc for every and it never did this before I have no problem in Chrome or Edge words with friends comes right up like it should now i do not want to have to disable all addon extension every time i want to play this only game have on Facebook and i sure a s heck do not want to stop using Firefox i have been using it since it started but lately it has been really hard with all the new stuff added . i have track in removed on on my home page which is xfinity not sure if that is the problem as well and facebook so this is upsetting

由 cor-el 於 修改

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Clearing cookies requires you to log in again. That part is clear and easy to understand.

What is not clear is what add-on is messing up FB pages -- immediately when you load the page, before you clear anything. If you want to keep all of them running, I think you need to experiment with making individual exceptions (to allow FB sites) for each one.

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