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Isuue printing from Firefox web browser

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Every time I try to print an email or any document in Firefox, it prints on 1/4 of the page in tiny font. I have to switch to Microsoft Edge for a normal print. I saw this question was asked a year ago, but, I never saw a good answer. My printer is an HP Officejet 4630.

Every time I try to print an email or any document in Firefox, it prints on 1/4 of the page in tiny font. I have to switch to Microsoft Edge for a normal print. I saw this question was asked a year ago, but, I never saw a good answer. My printer is an HP Officejet 4630.

被選擇的解決方法

Hi Pauline, Firefox stores individual paper size, margin, scale, and other preferences for each printer, and sometimes these are weirdly incorrect. Here's how to flush that data:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

More info on about:config: Configuration Editor for Firefox. The moderators would like us to remind you that changes made through this back door aren't fully supported and aren't guaranteed to continue working in the future. However, since we are just resetting accumulated data, I feel comfortable mentioning it.

(2) In the search box in the page, type or paste part of the printer name (for example, officejet or 4630) and pause while the list is filtered

You want Firefox to display a lengthy list of preferences matching this pattern:

print.printer_printer-name.property

(3) Unless one of these properties is set to value you don't want to lose, such as a manually entered header or footer value, click the trash can icon at the right end of each row to clear the data

The next time you print to that printer, Firefox should re-scan the Windows printer configuration and import those details. Hopefully everything will be back to normal. Any improvement?

從原來的回覆中察看解決方案 👍 0

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選擇的解決方法

Hi Pauline, Firefox stores individual paper size, margin, scale, and other preferences for each printer, and sometimes these are weirdly incorrect. Here's how to flush that data:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

More info on about:config: Configuration Editor for Firefox. The moderators would like us to remind you that changes made through this back door aren't fully supported and aren't guaranteed to continue working in the future. However, since we are just resetting accumulated data, I feel comfortable mentioning it.

(2) In the search box in the page, type or paste part of the printer name (for example, officejet or 4630) and pause while the list is filtered

You want Firefox to display a lengthy list of preferences matching this pattern:

print.printer_printer-name.property

(3) Unless one of these properties is set to value you don't want to lose, such as a manually entered header or footer value, click the trash can icon at the right end of each row to clear the data

The next time you print to that printer, Firefox should re-scan the Windows printer configuration and import those details. Hopefully everything will be back to normal. Any improvement?

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Thank you so much! That worked!

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Thank you for confirming!