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No embedded video on BBC News wedsite

  • 11 回覆
  • 1 有這個問題
  • 14 次檢視
  • 最近回覆由 jonzn4SUSE

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I've changed my anti virus from Kaspersky to Bitdefender, since doing so I've noticed that the embedded videos on the BBC News Site are no longer working in Firefox. However, they do work in Microsoft Edge.

I've changed my anti virus from Kaspersky to Bitdefender, since doing so I've noticed that the embedded videos on the BBC News Site are no longer working in Firefox. However, they do work in Microsoft Edge.

所有回覆 (11)

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If you turn off Bitdefender what happens? I run Kaspersky on Win7 and Win11 with no issues.

由 jonzn4SUSE 於 修改

有幫助嗎?

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I've got Windows 10, I had no problems with Kaspersky, but I've changed because of the current situation, although, as a personal user, chances are that it's a very small risk.

I switched off the anti virus on Bitdefender, but it makes no difference.

有幫助嗎?

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由 jonzn4SUSE 於 修改

有幫助嗎?

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The troubleshooting mode makes no difference. I've attached a screen grab of a BBC page showing the issue.

有幫助嗎?

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Did you turn off Bitdefender or Disable?

由 jonzn4SUSE 於 修改

有幫助嗎?

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I only turned off the Anti virus part of Bitdefender, it's not as easy as Kaspersky to disable, I'll have to look it up.

有幫助嗎?

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有幫助嗎?

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Thanks, unfortunately, I have to go out now for the evening, so I'll have to continue this tomorrow.

有幫助嗎?

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.....

由 jonzn4SUSE 於 修改

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I've solved this issue. I cleared out the Firefox cache and the BBC site is now working as before.

Many thanks for your help.

有幫助嗎?

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Good. Mark it as resolved and have a good day.

有幫助嗎?

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