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email attachments fail to download

  • 2 回覆
  • 2 有這個問題
  • 34 次檢視
  • 最近回覆由 leeransom

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Downloading email attachments fails with Firefox. OK with Explorer 11. This problem began four days ago. Please tell me how to fix this.

Lee Ransom - [removed phone# from public]

Downloading email attachments fails with Firefox. OK with Explorer 11. This problem began four days ago. Please tell me how to fix this. Lee Ransom - [removed phone# from public]

由 James 於 修改

被選擇的解決方法

Can you provide more detail? What email site are you using? Are you getting an error message when you try to download? Post a screenshot of the issue. Have you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Did you clear the browser cache? https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

從原來的回覆中察看解決方案 👍 1

所有回覆 (2)

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選擇的解決方法

Can you provide more detail? What email site are you using? Are you getting an error message when you try to download? Post a screenshot of the issue. Have you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Did you clear the browser cache? https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

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Not really certain what solved the problem. I tried to shotgun the suggestions and even loaded up Chrome. At some point things got back to normal with Firefox. Could have been an overfull cache.