The page isn’t redirecting properly An error occurred during a connection to my.deloitte.com.
I receive the following message to a common site I used with my business employer.
The message that I receive in Firefox is:
The page isn’t redirecting properly An error occurred during a connection to my.deloitte.com.
I don't know what to do in order to fix this. This seems to be a relatively new problem and I did not have this problem in the recent months, when I used and accessed this site.
Please help as I need to use this site on Firefox.
Kindly, Alan Lloveras Houston, Texas 713-302-0871
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This issue can be caused by corrupted cookies or blocked cookies.
- check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"
You can try these steps in case of issues with webpages:
You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.
- hold down the Shift key and left-click the Reload button
- press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- press "Command + Shift + R" (Mac)
Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).
"Remove the Cookies" for websites that cause problems:
- Settings -> Privacy & Security
Cookies and Site Data: "Manage Data"
"Clear the Cache":
- Settings -> Privacy & Security
Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear
- https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
- https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window