Cannot connect via FireFox
For the last 3 days I have been unable to connect to net via Firefox.
I've changed nothing on my end, so don't know what the problem could be.
Prior to 2/09/2022 everthing was working as it should. Now when I try to log on the only think I get is a blank screen with just the Firefox logo in upper left corner and blank search box.
Have tried uninstall/reinstall. Don't know what else I can do. It shows that the firewall is allowing access. I can access net via IE or other site, just not via Firefox.
Would deeply appreciate any help that can be offered.
Thanks in advance.
所有回覆 (2)
Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;
- Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
- Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see
Configure firewalls so that Firefox can access the Internet. {web link}
jscher2000 said
Could this be relevant? A couple of other users identified Webroot (security software) as blocking 64-bit Firefox 97 -- released today -- from running properly: If you are still running an earlier release of Firefox, this would not be your issue.
bg07901 said
After consulting with WebRoot, they advised this was a known issue. The fix was to remove and reinstalled the WebRoot application.
https://www.mozilla.org/firefox/97.0.1/releasenotes/
Fixed Works around problems with WebRoot SecureAnywhere antivirus rendering Firefox unusable in some situations