搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

crush

  • 4 回覆
  • 1 有這個問題
  • 11 次檢視
  • 最近回覆由 cor-el

more options

bold text

For a few weeks, Firefox keep crushing unpredictable, at the background, or when I am typing things. Anyway to prevent it?

Looking at report, they say EXCEPTION_BREAKPOINT

所有回覆 (4)

more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

有幫助嗎?

more options

Here are a few. A couple fo crushes after that time, I did not see more reports listed. Thanks for your help

Report ID Date Submitted bp-645c63bd-74a1-46ba-8a41-547700220125 1/25/2022, 1:47 PM View bp-5e9def5e-51cc-4bdb-b8c0-33bed0220125 1/25/2022, 1:47 PM View bp-d536b7aa-0089-4322-9f5d-25c7f0220125 1/25/2022, 1:47 PM View bp-b21461a7-3aa5-45ce-b8c4-7bd440220125 1/25/2022, 1:47 PM View bp-6d398f68-a3ed-4f33-baab-fe35a0220125 1/25/2022, 1:47 PM View bp-74c2e8aa-e371-48f2-892d-7b5e20220125 1/25/2022, 1:47 PM View bp-f8633a74-2469-4768-8c7c-ea59e0220125 1/25/2022, 1:47 PM View bp-6bf3acb3-2ef1-43af-bce4-408bd0220125 1/25/2022, 1:47 PM View

有幫助嗎?

more options

Your User Agent shows you are using Firefox v96.0 All the reports you posted are for v95. Do you have any reports for the current Firefox?

有幫助嗎?

more options

You can try to disable Fission by setting fission.autostart = false on the about:config page to see if that has effect.

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先 登入您的帳號 來回覆文章。請 開始一個新問題