搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Audio stops working on Firefox 95.0.2 after a few days

  • 4 回覆
  • 1 有這個問題
  • 104 次檢視
  • 最近回覆由 365nice

more options

I've been teaching my young daughter how to use a computer, and we chose firefox as a browser she can use to do some things online - in particular she's been doing Math lessons using https://www.themathsfactor.com

After the past few weeks I've noticed that sound from that site no longer seems to work after 1 or 2 days. Embedded videos work, but sound where the site has a character that tells her what to do - stops working. If I restart the browser it starts working again - however refreshing the page does not. This is something recent, as older versions of firefox did not seem to do this. I'm wondering if there is some change/memory leak that might cause this?

I've been teaching my young daughter how to use a computer, and we chose firefox as a browser she can use to do some things online - in particular she's been doing Math lessons using https://www.themathsfactor.com After the past few weeks I've noticed that sound from that site no longer seems to work after 1 or 2 days. Embedded videos work, but sound where the site has a character that tells her what to do - stops working. If I restart the browser it starts working again - however refreshing the page does not. This is something recent, as older versions of firefox did not seem to do this. I'm wondering if there is some change/memory leak that might cause this?

被選擇的解決方法

Hmm its now days and working fine - so perhaps it was something OS related. I think we can close this, and I will report it again if it crops up.

從原來的回覆中察看解決方案 👍 0

所有回覆 (4)

more options

Is it only on that one website? What about other websites?

About how long before the problem shows up?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

有幫助嗎?

more options

As I restarted my Firefox to confirm it started working again, I will need respond in a few days . I’ll find some other site with similar sound on a webpage and confirm it works (in fact several may be helpful , as I can leave another one open and open the other fresh ones when it re-occurs).

Opening the browser in safe mode won’t help, as restarting the browser does cure the problem (unless I run in safe mode for several days - which is a possibility, although the only plugin I am using is 1Password which would seem a strange k d to cause this issue).

As mentioned, it’s only recently I’ve noticed this happening - in Nov we were doing a daily exercise with the browser staying open a number of days without issue.

Anyway, I will report back with more info or a solution if it’s not a k own thing.

有幫助嗎?

more options

3 days later and since a restart it hasn't yet lost its sound capabilities. This has happened to me 2x before - but I'll keep monitoring as possibly a newer firefox has changed something and I didn't realise. I'll report back in a few more days.

有幫助嗎?

more options

選擇的解決方法

Hmm its now days and working fine - so perhaps it was something OS related. I think we can close this, and I will report it again if it crops up.

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先 登入您的帳號 來回覆文章。請 開始一個新問題