搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Updating Firefox browser on MacOS

  • 5 回覆
  • 1 有這個問題
  • 33 次檢視
  • 最近回覆由 mff56

more options

Installed version of Firefox browser is 87. When attempting to update from both the About window and the preferences it says 'Firefox is up to date' even though the current version is 95.

MacOS 10.15 with 64bit version installed. How can this issue be fixed? Or, what is the 'right' way to install latest version without removing installed version (so no settings/data is lost)?

Thank you.

Installed version of Firefox browser is 87. When attempting to update from both the About window and the preferences it says 'Firefox is up to date' even though the current version is 95. MacOS 10.15 with 64bit version installed. How can this issue be fixed? Or, what is the 'right' way to install latest version without removing installed version (so no settings/data is lost)? Thank you.

所有回覆 (5)

more options

Could you check whether updates are blocked by a policy? To view that, type or paste about:policies in the address bar and press Return to load it. Normally, the "Active" list says "The Enterprise Policies service is inactive." Does yours list anything else?

I run Windows, so I can't share any personal experience with re-installing on Mac. My understanding is that you trash Firefox, telling it NOT to remove your data if it asks, then install the latest version. But I suggest waiting for advice from someone with hands-on Mac experience.

For possible reference:

more options

Firefox support has ended for Mac OS X 10.6, 10.7 and 10.8 https://support.mozilla.org/en-US/kb/firefox-osx

more options

FredMcD said

Firefox support has ended for Mac OS X 10.6, 10.7 and 10.8 https://support.mozilla.org/en-US/kb/firefox-osx

Rather old article and the more current was https://support.mozilla.org/en-US/kb/firefox-mac-osx-users-esr

Besides the OP is using Mac OS X 10.15 which is above the minimum requirement of 10.12 to use Fx 79.0 and later.

由 James 於 修改

more options

Opps. :-/

more options

Thanks everyone for your assistance.

@jscher2000 I checked as suggested and mine also only shows The Enterprise Policies service is inactive.

Weird thing though, I just checked the About Firefox menu item and now it says Update to 95.0.2 I haven't tried to update yet but it should be OK. I currently have a lot of windows/tabs open (and some have been open for a long time), so it is possible that Firefox got 'confused' about what version it was trying to update to, since multiple updates have been released during the time these windows/tabs have been open. I have no factual information to base this on, but I thought I'd mention it in case someone else runs into the same issue.