搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

download failed

  • 24 回覆
  • 1 有這個問題
  • 69 次檢視
  • 最近回覆由 keithinoz1

more options

Just installed Win 11 on a new SSD an dam having trouble downloading files. Some come down ok and others not. The attachment shows shows 2 Logitech files. I can download them with Chrome

Just installed Win 11 on a new SSD an dam having trouble downloading files. Some come down ok and others not. The attachment shows shows 2 Logitech files. I can download them with Chrome
附加的畫面擷圖

所有回覆 (20)

more options

Are there any error messages?

Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a download manager.


This download manager works separately from the browser. The browser tells it what to download, and off it goes.

http://www.freedownloadmanager.org It is a powerful modern download accelerator and organizer for Windows and Mac.

有幫助嗎?

more options

Needless to say I had to use Chrome to download the file Freedownloadmanager. I would still like to know why Firefox can download some files and not others

有幫助嗎?

more options

FredMcD said

Are there any error messages?

Have you tried using an add-on download manager?

有幫助嗎?

more options

No messages. Just "failed" in the download chevron. What download add on do you suggest

有幫助嗎?

more options

Sorry, I use a Legacy Firefox version and Legacy add-ons.

有幫助嗎?

more options

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

Starting Any Computer In Safe Mode (web link) Free Online Encyclopedia

https://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10/ +++++++++++++++++++++++++++++++++++++++++++++++ If the problem goes away with the computer in Safe Mode, the problem is with one of the other programs on the system.

As a test, disable your protection programs.

有幫助嗎?

more options

It seems to be *.exe that wont download. No problems with PDF, CSV or QIF

有幫助嗎?

more options

Issue does not exist in safe mode. How does one find out which program is casing the situation?

有幫助嗎?

more options

The way to test add-ons is to disable them all, then re-enable them individually or in batches until you get a failure.

有幫助嗎?

more options

The only addons or extensions are one from Mozilla and one from Google. Disabling them made no difference

有幫助嗎?

more options

有幫助嗎?

more options

Appreciate your help but a new profile did not help

有幫助嗎?

more options

I called for more help.

有幫助嗎?

more options

It's weird. Only exe file are involved. No problems with Chrome or Edge

有幫助嗎?

more options

Troubleshoot mode only gets you so far. Add-ons aren't the only possible cause of an issue. https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

有幫助嗎?

more options

BY disabling download accelerator in Settings>general the problem has gone.

Performance Use recommended performance settings

           Learn more

These settings are tailored to your computer’s hardware and operating system.

           Use hardware acceleration when available

有幫助嗎?

more options

That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems. Go to that post and click the 'Solved' button to its right.

有幫助嗎?

more options

The problem has returned. The performance settings are disabled as per my note 12/10/21 8:25 pm

有幫助嗎?

more options

keithinoz1 said

It's weird. Only exe file are involved.

keithinoz1 said

Issue does not exist in safe mode. How does one find out which program is casing the situation?

Were you talking about the Computer in Safe Mode?


If the problem goes away with the computer in Safe Mode, the problem is with one of the other programs on the system.

As a test, disable your protection programs.

有幫助嗎?

more options

Disabling Symantec made no difference

有幫助嗎?

  1. 1
  2. 2
問個問題

如果您還沒有帳號,您必須先 登入您的帳號 來回覆文章。請 開始一個新問題