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tab crash

  • 7 回覆
  • 1 有這個問題
  • 18 次檢視
  • 最近回覆由 FredMcD

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Win 10 is using Firefox and I can listen to audio and view videos but with bullseye using Firefox esr I can not without a tab crash

所有回覆 (7)

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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

有幫助嗎?

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Here are the crash report numbers.

47aaeea0-0910-d8bc-e7d5-6742fa75a70c 11/28/21, 11:04 AM 3f5c0b54-2ab2-b98b-dcd5-617c3addf571 11/27/21, 1:38 PM 686af0ac-7317-ba36-3750-8d44d7f00023 11/27/21, 1:26 PM 10934b9b-4fc7-25e3-da3f-152540986257 11/27/21, 1:19 PM 121ccd93-0122-7190-1b71-513c8200ec6a 11/27/21, 11:31 AM 18de7789-5ce6-d281-a434-a276608b7a63 11/27/21, 11:26 AM

有幫助嗎?

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Seburo said

The crash report is several pages of data. We need the report numbers to see the whole report. Note: If a recent Report ID does not start with bp- click on it to submit the report.

有幫助嗎?

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so are not the numbers i posted the crash report numbers? I got these by using about: crashes

有幫助嗎?

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Seburo said

Note: If a recent Report ID does not start with bp- click on it to submit the report.

有幫助嗎?

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I did that

有幫助嗎?

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Then post the new bp- report numbers.

有幫助嗎?

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