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Firefox is asking for a Security key to log in to my ledger account. It does not recognize my Thetis fido key for my pc.

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When I try to access my Soflare account via ledger nano, I am asked for a security key. When I insert my thetis fido2 key in the USB port of my PC, I get a message from Windows security from Firefox that "the security key doesn't look familiar" and I can't continue.

When I try to access my Soflare account via ledger nano, I am asked for a security key. When I insert my thetis fido2 key in the USB port of my PC, I get a message from Windows security from Firefox that "the security key doesn't look familiar" and I can't continue.