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Firefoon Mac won't load Instagram

  • 8 回覆
  • 1 有這個問題
  • 18 次檢視
  • 最近回覆由 FredMcD

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Starting this AM, Instagram won't load (MacOS 11.6; Firefox 94.0.1) -I just get a greyed out IG icon. The problem does not happen either on Firefox Mobile or on Safari, or on any other website I've tried on the Mac.. The very first time I tried this morning I got an error message about some technical problem with connecting, but now don't even get that. I have closed and restarted Firefox and rebooted the Mac. (Also turned off any adBlockers -- although when Firefox *thinks* it's finished loading IG there are no ad servers or trackers shown.)

被選擇的解決方法

??? Looks like this is not a Firefox problem. This AM I was able to get to Instagram from Safari and my phone. Now I can't get to it via Safari. Onthe phone both Firefoxand Safari push me to the IG App. VEry odd but apparently not a Firefox issue.

從原來的回覆中察看解決方案 👍 0

所有回覆 (8)

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Ouch. "Firefox on Mac" --the pace key has been sticky recently.

有幫助嗎?

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Is the problem solved? If so Please flag your last post as Solved Problem as this can help others with similar problems. Go to that post and click the 'Solved' button to its right.

有幫助嗎?

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No, there is no change. This image is all that I get. ( know that the standard step would be to clear cache, but haven't done that in case there's some interest in tracking down the problem.)

有幫助嗎?

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Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

有幫助嗎?

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Sorry, I did attempt to upload a screenshot. Although it is only 115K (JPEG)it never seemed to finish loading. There was no way I could see to cancel the upload so I posted the message hoping that this would complete the upload. It seems to not have. I tried a second time with the same result. Then I made a png (63 KB)andit looks like that isn't going to upload anyway. (I did think of responding from Safari,but that seemed somehow wrong) So here's a Dropbox link. https://www.dropbox.com/s/3qrdbq7e8ditk5d/FFIG.jpg?dl=0

有幫助嗎?

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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

有幫助嗎?

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選擇的解決方法

??? Looks like this is not a Firefox problem. This AM I was able to get to Instagram from Safari and my phone. Now I can't get to it via Safari. Onthe phone both Firefoxand Safari push me to the IG App. VEry odd but apparently not a Firefox issue.

有幫助嗎?

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Be sure to contact their support.

有幫助嗎?

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