搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Cannot Access Academic Journal Sites

  • 3 回覆
  • 1 有這個問題
  • 8 次檢視
  • 最近回覆由 mlnbefil

more options

Firefox cannot connect to any academic journal websites (Google Scholar, JSTOR, SIAM, ScienceDirect, etc.). It can load any other type of website that I've tried. These sites can be opened on a different browser on the same computer. Things I've tried: -Disabling add-ons (starting Firefox in safety mode and trying to open these websites) -Clearing cache/cookies -Making sure time/date on my system is correct I do not have any third-party antivirus installed and use Windows Defender. I have also: -Performed a full scan to try to detect malware This is a relatively recent issue, as I was able to access these websites in the past. I am truly confused as to why such a specific type of content suddenly cannot be accessed and would appreciate any help.

被選擇的解決方法

Can you show us what you get when trying the sites? The all work for me. see screenshot Do you have the proxy on? see screenshot

從原來的回覆中察看解決方案 👍 1

所有回覆 (3)

more options

選擇的解決方法

Can you show us what you get when trying the sites? The all work for me. see screenshot Do you have the proxy on? see screenshot

有幫助嗎?

more options

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

有幫助嗎?

more options

jonzn4SUSE said

Can you show us what you get when trying the sites? The all work for me. see screenshot Do you have the proxy on? see screenshot

Thanks, this was exactly it. Much appreciated!

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先 登入您的帳號 來回覆文章。請 開始一個新問題