搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

password issue

  • 無回覆
  • 1 有這個問題
  • 1 次檢視
more options

I have been a longtime user of Firefox Sync.

I can login to my account. My system 'remembers' my password. All of my email addresses are current, but I do not want to reset my account.

Again, I can login to my account page, but I cannot change my password. When I attempt to, it says that the Current Password is incorrect. I now have a Yubi Key, and want to change my Firefox Account password to the OTP (static) on my key.

So, I logged into my account to send this email. If I click on Log In on my account page, I can. But I cannot change my password.

Can you help?

Please & Thank you, Tony DeNardo

I have been a longtime user of Firefox Sync. I can login to my account. My system 'remembers' my password. All of my email addresses are current, but I do not want to reset my account. Again, I can login to my account page, but I cannot change my password. When I attempt to, it says that the Current Password is incorrect. I now have a Yubi Key, and want to change my Firefox Account password to the OTP (static) on my key. So, I logged into my account to send this email. If I click on Log In on my account page, I can. But I cannot change my password. Can you help? Please & Thank you, Tony DeNardo