Please unlock my account (valid email) 的最新解答https://support.mozilla.org/zh-TW/questions/13549802021-11-29T14:12:29-08:00Sure thing. Glad to help (:
2021-11-29T14:12:29-08:00kelimutuhttps://support.mozilla.org/zh-TW/questions/1354980#answer-1463013<p>Sure thing. Glad to help (:
</p>Yes, finally :). Thanks for your great help @kiki!
2021-11-29T03:33:23-08:00ramenosfirefoxhttps://support.mozilla.org/zh-TW/questions/1354980#answer-1462916<p>Yes, finally&nbsp;:). Thanks for your great help @kiki!
</p>It seems that this has been resolved based on your last Bugzilla commenct. (:
2021-11-28T13:10:16-08:00kelimutuhttps://support.mozilla.org/zh-TW/questions/1354980#answer-1462793<p>It seems that this has been resolved based on your last Bugzilla commenct. (:
</p>@Kiki: it's done. I truly hope they will be able to reactivate my account, I spent a lot of time sha2021-11-25T08:53:21-08:00ramenosfirefoxhttps://support.mozilla.org/zh-TW/questions/1354980#answer-1462111<p>@Kiki: it's done. I truly hope they will be able to reactivate my account, I spent a lot of time sharing my issue with the Firefox community.
</p><p><a href="https://bugzilla.mozilla.org/show_bug.cgi?id=1743055" rel="nofollow">https://bugzilla.mozilla.org/show_bug.cgi?id=1743055</a>
</p><p>Thanks
</p>In that case, please create a Bugzilla account and use this link to create a technical request. Feel2021-11-23T14:54:30-08:00kelimutuhttps://support.mozilla.org/zh-TW/questions/1354980#answer-1461617<p>In that case, please create a Bugzilla account and use <a href="https://bugzilla.mozilla.org/enter_bug.cgi?product=Cloud%20Services&amp;component=Server%3A%20Firefox%20Accounts" rel="nofollow">this link</a> to create a technical request. Feel free tos share the link back to us so we can follow up to the team as well.
</p>@Kiki: as I mentioned earlier on the thread, I do have access to the email I have set for the accoun2021-11-23T02:00:37-08:00ramenosfirefoxhttps://support.mozilla.org/zh-TW/questions/1354980#answer-1461398<p>@Kiki: as I mentioned earlier on the thread, I <strong>do</strong> have access to the email I have set for the account without any issue. That's why I need you help to get my account back&nbsp;:).
</p><p>Thanks
</p>Your previous screenshot mentioned that our email got returned that's why I ask if you still have ac2021-11-22T23:42:13-08:00kelimutuhttps://support.mozilla.org/zh-TW/questions/1354980#answer-1461347<p>Your previous screenshot mentioned that our email got returned that's why I ask if you still have access to the email address you use for the account. I'm not able to help unlock your account since I don't have authority to do that and we don't have a way to verify your identity.
</p><p>The only way to get your account back is getting access through the email you've set for the account.
</p>Hi Kiki,
So I can log on this forum with my account but when I try to synchronize my data via the sy2021-11-22T23:28:55-08:00ramenosfirefoxhttps://support.mozilla.org/zh-TW/questions/1354980#answer-1461346<p>Hi Kiki,
</p><p>So I can log on this forum with my account but when I try to synchronize my data via the synchronization option on Firefox, it still says "Sorry, we have blocked your account". My email is legit so I would love if you could unlock it. Thanks!
</p>Hi Ramen,
Sorry about the issue. The people answering on the forum are contributors for the most pa2021-11-22T22:55:59-08:00kelimutuhttps://support.mozilla.org/zh-TW/questions/1354980#answer-1461343<p>Hi Ramen,
</p><p>Sorry about the issue. The people answering on the forum are contributors for the most part. To follow up on your issue, do you still have access to the email address you use for Firefox Account? Also, are you perhaps logged in to your Firefox Account on another device?
</p>Hello again!
More than a week after, I would truly appreciate if someone at Firefox could unlock my 2021-10-30T12:28:22-07:00ramenosfirefoxhttps://support.mozilla.org/zh-TW/questions/1354980#answer-1455325<p>Hello again!
</p><p>More than a week after, I would truly appreciate if someone at Firefox could unlock my account. I still cannot activate my Firefox sync account.
</p><p>Thank you!
</p>Hi again! I waited for 48h and I tried again, my account is still locked. Please note the email addr2021-10-25T22:21:02-07:00ramenosfirefoxhttps://support.mozilla.org/zh-TW/questions/1354980#answer-1453981<p>Hi again! I waited for 48h and I tried again, my account is still locked. Please note the email address associated works so I would really appreciate if someone from the tech support could help me with this&nbsp;:).
</p><p>Thanks
</p>I saw that page but thanks for the follow-up. Unfortunately, waiting for 24h is clearly not ideal.
2021-10-22T02:16:50-07:00ramenosfirefoxhttps://support.mozilla.org/zh-TW/questions/1354980#answer-1452931<p>I saw that page but thanks for the follow-up. Unfortunately, waiting for 24h is clearly not ideal.
</p>See:
https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq
2021-10-22T02:13:52-07:00cor-elhttps://support.mozilla.org/zh-TW/questions/1354980#answer-1452927<p>See:
</p>
<ul><li><a href="https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq" rel="nofollow">https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq</a>
</li></ul>Here is a screenshot fyi.
2021-10-22T02:11:30-07:00ramenosfirefoxhttps://support.mozilla.org/zh-TW/questions/1354980#answer-1452925<p>Here is a screenshot fyi.
</p>