搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Firefox is asking for login to my accounts every time I start a new session

more options

Firefox is asking me to login to accounts, for which the password is already saved, every time I start a new session. This is causing a problem as I lose time in logging in for each session and this affects my work. Please help in fixing this problem so that Firefox remembers my password over multiple sessions and so that I don't have to log in unless I log out

Firefox is asking me to login to accounts, for which the password is already saved, every time I start a new session. This is causing a problem as I lose time in logging in for each session and this affects my work. Please help in fixing this problem so that Firefox remembers my password over multiple sessions and so that I don't have to log in unless I log out

所有回覆 (1)

more options

Hi, generally speaking, the two ingredients needed to stay logged in between sessions are:

(A) Website sets a persistent cookie (not just a session cookie) -- some sites require checking a box on the login form for this

(B) Persistent cookies survive the shutdown-restart cycle

How can this go wrong? Let me count some of the ways...

(1) If you are visiting the site in a private window

Cookies are not written to disk in private windows, so whether they are session cookies or have an expiration date after we're all gone, they will evaporate when the last private window is closed in your session.

The two ways a site could open in a private window are:

(a) Creating a private window in a regular session (for example, Ctrl+Shift+p or right-click > Open Link in New Private Window)

(b) Setting Firefox to use automatic private browsing on the Preferences page --

  • Windows: "3-bar" menu button (or Tools menu) > Settings
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the left column, click Privacy & Security, then scroll down to the History section. Either of these will invoke automatic private browsing:

  • Firefox will: Never remember history
  • Firefox will: Use custom settings for history + "Always use private browsing mode"

(2) If Firefox is set to store ONLY session cookies, and you have not made an exception for the site.

You can check for this on the Settings page, Privacy & Security panel, Cookies and Site Data section. Make sure you do NOT have a checkmark for "Delete cookies and site data when Firefox is closed". If you do, you need to create "Allow" exceptions for sites where you want Firefox to accept persistent cookies.

(3) If Firefox is set to Clear History When it Closes and that includes Cookies

Most people do not have this setting, but you can double-check here: On the Preferences page, Privacy & Security panel, History section: make sure you do NOT have a checkmark for "Clear history when Firefox closes". If you want to use that feature with some types of data, use the Settings button to the right of it to confirm that Cookies are not being cleared. (Also, do not clear Site Preferences if you have made exceptions.)

(4) If you use an add-on that modifies how cookies work

There are extensions to manage cookie lifetimes and removal, including some that expire cookies for inactive tabs. There also are extensions that isolate pages in a container, which creates a separate cookie jar for the pages in that container which are invisible to pages outside that container.

(5) If you logged out of the site

The cookie identifies you to the site, but if your session ended, the site isn't going to start a new one automatically. So if you logged out on the site -- highly recommended for sites that have sensitive data or accounts you can't afford to have taken over -- then the site might pre-fill your user name on the login page, but you will need to sign in again.

(6) If external utility or privacy software cleans browser cookies

If you use CCleaner, Advanced SystemCare or other third party programs that touch browser data, set them not to touch Firefox data.

(7) If your IP address is unstable

Some sites link your identification to your IP address and require a new login if that changes. To minimize the potential for changes, you can check your Firefox connection settings on the Settings page.

In the search box at the top of the page, type proxy and Firefox should filter to the "Settings" button, which you can click.

The default of "Use system proxy settings" piggybacks on your system settings (for example, Windows/IE "LAN" setting). "Auto-detect" can lead to a flaky connection. You may want to try "No proxy".

Does any of that help?