搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Orphaned Firefox account

  • 無回覆
  • 1 有這個問題
  • 2 次檢視
more options

Hi,

Apologies if this question has been asked already, but I seem to be in a catch 22 that I can't get out of. I have an existing FF account that I have the email and password for and can log in to. The primary email address is my old work email (which I no longer have access to) and the secondary email address is my personal email (which I do have access to). It seems in order to make ANY changes to the account, I need to have access to the primary email address (which I can't get). So now my personal email address can't be used as a FF account as it's already linked to another account. It there anything I can do here?

Also, is this not a security flaw? That I could add someones email as a secondary ID and tie up that address?

如果您還沒有帳號,您必須先 登入您的帳號 來回覆文章。請 開始一個新問題