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Firefox does not open after Windows reset, please help!

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  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 FredMcD

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Hi,

I just reset my Windows 10 PC and installed Firefox. Installation is successful, but the browser does not open.

The window briefly flashes for a millisecond and vanishes. Can someone on here help with this please?

Thanks in advance!

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You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

Install both 32-bit and 64-bit "Visual Studio 2015, 2017 and 2019" downloads, (x86: vc_redist.x86.exe and x64: vc_redist.x64.exe) from https://support.microsoft.com/help/2977003/the-latest-supported-visual-c-downloads

有幫助嗎?

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