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My cache is making firefox not load pages

  • 8 回覆
  • 1 有這個問題
  • 19 次檢視
  • 最近回覆由 cor-el

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I am having an issue every 5 minutes where firefox will not load any pages it essential makes me stuck on the page. I have to than clear my cache for it to work again only to have the issue again a couple of minutes later. I have refreshed firefox 4 different times, uninstalled 3 times to no but nothing seems to work.

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See if this helps; Location of the cache/cache2 folder; Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\ Mac: ~/Library/Caches/Firefox/Profiles/ Linux: ~/.cache/mozilla/firefox/

Close Firefox. Open your file browser to the above and remove the folder.

有幫助嗎?

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Ok I removed the folder you said and it seemed to have worked last night as I didn't have to clear my cache once, but now the second search I did the next day wasn't loading and I needed to clear my cache again. I'm just not sure what the cause of this is. I do Web Development using Firefox so I clear my cache pretty regularly when im wondering if I broke or corrupted something when I cleared my cache during development if that a thing not sure if that helps but I thought I should mention it.

有幫助嗎?

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有幫助嗎?

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I actually did this before I open this thread and still had the issue. I will try it again though. I also have used my computer the past two days and it only had to clear my cache once so I not sure if deleting the profile helped. I will create a new profile again with the above mentioned process and see if it works this time.

有幫助嗎?

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Ok after using firefox on a new profile for the weekend it was working fine but now it is not loading again.

有幫助嗎?

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You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

Install both 32-bit and 64-bit "Visual Studio 2015, 2017 and 2019" downloads, (x86: vc_redist.x86.exe and x64: vc_redist.x64.exe) from https://support.microsoft.com/help/2977003/the-latest-supported-visual-c-downloads

有幫助嗎?

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Sorry for the late replay I have been full on study the past week. I have been using firefox pretty extensively the past week with no issues so I think it might be fixed now. I will however install the Visual studio downloads you have mentioned just to be safe thank you!

由 yusoff95 於 修改

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Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

有幫助嗎?

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