Being updated by another instance
I am trying to update but it just shows this all the time. I do not want to reset my browser because of all settings and stuff I would have to setup it all again I am afraid.
由 Amay 於 修改
被選擇的解決方法
So, I went ahead and removed all profiles in about:profiles which I did before also but it did not work that time. I then closed all firefox processes in task manager. Rebooted my device and it seems to be working for now.
從原來的回覆中察看解決方案 👍 0所有回覆 (16)
Let’s do a full clean re-install;
Note: Firefox comes in three or more folders on all computers. They are;
Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.
If you remove the Firefox folder, the user profiles would not be affected.
Download Firefox For All languages And Systems {web link}
Firefox ESR; Extended Support Release {web link}
Beta, Developer, Nightly versions https://www.mozilla.org/en-US/firefox/channel/desktop/
Install Older Version Of Firefox {web link}
Save the file. Then Close Firefox.
Using your file browser, open the Programs Folder on your computer.
Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders
Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac
Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux
If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.
Do Not remove any profile folders.
After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.
How to Start all Computers in Safe Mode; {web link} Free Online Encyclopedia
I do not want to perform a clean install and then setup all over again. I will just let it be then. Maybe switch browser or something if it does not get solved on it's own in sometime.
由 Amay 於 修改
I think firefox is updating itself but on the update checker it is not getting updated. The last update is of 30 as it shows in the troubleshooting panel but it still shows RESTART TO APPLY UPDATE which does not work. Maybe it is just stuck?
Did you do the clean reinstall?
Hi Amay, Don't worry, your user data will be kept intact. ☺️
I would also try the solutions in the following article: How to fix the Update Failed error message when updating Firefox
Is there any reason why you're using Nightly? Firefox Nightly is for developers and testers.
Note that this usually means that you have multiple Firefox windows open, each with their own profile. Only the first instance you open is able to update the browser. Other instances show that message if you open "Help -> About Nightly"
I only have one profile in my nightly and below are some screenshots that says the Firefox is actually updated but the update dialog does not show it. Does it mean that Firefox itself is getting updated but it is just the updating panel which is having this bug?
Nevermind anymore. I have moved on to dev version.
This is happening again even after a clean install.
Let’s do a full clean re-install;
Note: Firefox comes in three or more folders on all computers. They are;
Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.
If you remove the Firefox folder, the user profiles would not be affected.
Download Firefox For All languages And Systems {web link}
Firefox ESR; Extended Support Release {web link}
Beta, Developer, Nightly versions https://www.mozilla.org/en-US/firefox/channel/desktop/
Install Older Version Of Firefox {web link}
Save the file. Then Close Firefox.
Using your file browser, open the Programs Folder on your computer.
Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders
Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac
Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux
If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.
Do Not remove any profile folders.
After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.
How to Start all Computers in Safe Mode; {web link} Free Online Encyclopedia
I did that but after 3 days it again started to do this.
Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.
If the data is too big, do not worry. It's the top part we need to look at.
This will show us your system details. No Personal Information Is Collected.
Application Basics
Name: Firefox Version: 93.0b3 Build ID: 20210909185859 Distribution ID: Update Channel: aurora User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0 OS: Windows_NT 10.0 22000 Launcher Process: Enabled Multiprocess Windows: 1/1 Fission Windows: 0/1 Disabled by default Remote Processes: 6 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false
Crash Reports for the Last 3 Days
Firefox Developer Edition Features
Name: DoH Roll-Out Version: 2.0.0 ID: doh-rollout@mozilla.org
Name: Firefox Screenshots Version: 39.0.1 ID: screenshots@mozilla.org
Name: Form Autofill Version: 1.0.1 ID: formautofill@mozilla.org
Name: Picture-In-Picture Version: 1.0.0 ID: pictureinpicture@mozilla.org
Name: Web Compatibility Interventions Version: 26.0.0 ID: webcompat@mozilla.org
Name: WebCompat Reporter Version: 1.4.2 ID: webcompat-reporter@mozilla.org
Remote Features
Remote Processes
Type: Web Content Count: 1 / 8
Type: Privileged About Count: 1
Type: Extension Count: 1
Type: Preallocated Count: 1
Type: GPU Count: 1
Type: Socket Count: 1
Add-ons
Name: Bing Type: extension Version: 1.3 Enabled: true ID: bing@search.mozilla.org
Name: Chambers (UK) Type: extension Version: 1.0 Enabled: true ID: chambers-en-GB@search.mozilla.org
Name: Dark Reader Type: extension Version: 4.9.34 Enabled: true ID: addon@darkreader.org
Name: DuckDuckGo Type: extension Version: 1.1 Enabled: true ID: ddg@search.mozilla.org
Name: eBay Type: extension Version: 1.3 Enabled: true ID: ebay@search.mozilla.org
Name: Google Type: extension Version: 1.1 Enabled: true ID: google@search.mozilla.org
Name: uBlock Origin Type: extension Version: 1.37.2 Enabled: true ID: uBlock0@raymondhill.net
Name: Wikipedia (en) Type: extension Version: 1.1 Enabled: true ID: wikipedia@search.mozilla.org
Security Software
Type: Microsoft Defender Antivirus
Type:
Type:
Graphics
由 Amay 於 修改
選擇的解決方法
So, I went ahead and removed all profiles in about:profiles which I did before also but it did not work that time. I then closed all firefox processes in task manager. Rebooted my device and it seems to be working for now.
That was very good work. Well Done. Here's hoping.