搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

FF doesn't load any pages anymore except for mozilla's own pages

  • 5 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 FredMcD

more options

I am using FF 64 bit, latest version (91), on Win8.1. Out of nowhere, FF has ceased to load any pages but mozilla's own pages like the help page I'm writing on. I've no themes installed and 2 windows open with approx. 155 tabs. I've tried turning of hardware acceleration, checked for proxies, updated FF, restarted FF, checked the Windows firewall (all permissions granted) and avast antivirus (ditto), checked for malware with avast antivirus - but all to no avail.

I am at a loss with this problem and kindly ask for advice. Januario

I am using FF 64 bit, latest version (91), on Win8.1. Out of nowhere, FF has ceased to load any pages but mozilla's own pages like the help page I'm writing on. I've no themes installed and 2 windows open with approx. 155 tabs. I've tried turning of hardware acceleration, checked for proxies, updated FF, restarted FF, checked the Windows firewall (all permissions granted) and avast antivirus (ditto), checked for malware with avast antivirus - but all to no avail. I am at a loss with this problem and kindly ask for advice. Januario

被選擇的解決方法

Thanks for your suggestions. After going to PROFILES, I tried to restart with all extensions disabled and - lo and behold, FF resumed working properly. Then it was easy to find the culprit. I tried several extensions until I disabled umatrix. I was on 1.4.0. That old one did not dovetail with FF91. But 1.4.4 (the latest version) did the trick.

從原來的回覆中察看解決方案 👍 0

所有回覆 (5)

more options

Did you use that computer/profile to post this message?

more options

Yes, indeed.

more options

Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar.

more options

選擇的解決方法

Thanks for your suggestions. After going to PROFILES, I tried to restart with all extensions disabled and - lo and behold, FF resumed working properly. Then it was easy to find the culprit. I tried several extensions until I disabled umatrix. I was on 1.4.0. That old one did not dovetail with FF91. But 1.4.4 (the latest version) did the trick.

more options

That was very good work. Well Done.