On Aug 14th 11 PM ET/Aug 15th 03:00 UTC, due to scheduled Firefox Account server maintenance, users may not be able to sign in or create a new subscription. This is expected to last approximately 30 minutes. Status updates can be found at https://status.vpn.mozilla.org or https://status.relay.firefox.com.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Facebook

  • 14 回覆
  • 2 有這個問題
  • 43 次檢視
  • 最近回覆由 nilsbjo

more options

Firefox won't allow me to download Facebook, how do I solve this problem?

Firefox won't allow me to download Facebook, how do I solve this problem?

所有回覆 (14)

more options

Seburo, why are you closing my question without it getting an answer?

more options

Hi

Those were duplicate questions of this one that we will try to help you with.

What happens when you try to view Facebook in Firefox?

more options

No, it didn't solve my problem.

more options

Still waiting for an answer to my question, Firefox won't allow me to download Facebook, what do I do?

more options

Hi

Please appreciate that we are volunteer contributors doing our best to help.

What happens when you try to open the Facebook webpage? Is there any error message?

more options

The error message says, Secure connection failed and Firefox did not connect.

more options

Is there an advanced button available on the error page that shows more detail ? Is it possible to inspect the certificate ?

more options

There is no other button that gives any more information and it isn't possible to inspect the certificate.

more options

Do you have any antivirus or firewall that could be blocking your access? Please try to connect to facebook using its IP address:

http://31.13.72.36 OR https://31.13.72.36

are you able to connect that way?

more options

Do you have any antivirus or firewall that might be blocking your connection to facebook?

Please try connectiong to facebook's IP address instead: http://31.13.72.36 OR https://31.13.72.36

Does it work this way for you?

more options
more options

I don't know what might be blocking the connection. I can't try to connect to Facebook's IP address.

more options

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

more options

How do I reboot the computer. I have been trying to solve the computer's issues for hours and I can't find how to get back to Facebook.