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when trying to Create and Account at/in the Firefox installation page, it says I'm NOT CONNECTED, yet I'm currently on the internet with several other items. Seems to be a real Catch-22???

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  • 最近回覆由 FredMcD

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when trying to Create and Account at/in the Firefox installation page, it says I'm NOT CONNECTED, yet I'm currently on the internet with several other items. Seems to be a real Catch-22???

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Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

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