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Firefox storages are broken

  • 4 回覆
  • 1 有這個問題
  • 12 次檢視
  • 最近回覆由 cor-el

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It has been a while that gmail and whatsapp web version wouldn't load on Firefox. After some time researching I saw that my Firefox ESR storage are broken. Especially:

  • QuotaManager
  • Bad: Totally Broken. (fullyBroken)
  • IndexedDB
  • Bad: Totally Broken. (fullyBroken)
  • Cache API
  • Bad: Totally Broken. (fullyBroken)

Is there any way to fix this? I'm using Firefox ESR on Linux and it seems there isn't new Firefox ESR updates.

附加的畫面擷圖

所有回覆 (4)

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Hi thecowmilk,

Have Firefox Generate New Storage Folders

This will cause loss of some data saved locally by websites and add-ons.

Open your current Firefox settings (AKA Firefox profile) folder using either

  • "3-bar" menu button > "?" Help > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

In the first table on the page, on the Profile Folder row, click the "Open Folder" button. This should launch a new window listing various files and folders in Windows/File Explorer.

Leaving that window open, switch back to Firefox and Exit, either:

  • "3-bar" menu button > Exit
  • (menu bar) File > Exit

Pause briefly while Firefox finishes its cleanup, then right-click the storage folder and Rename to something like storageOLD -- the purpose of renaming instead of deleting is the possibility of reinstating the old folder or mining it for essential data.

Start Firefox back up again. Do sites work?

由 Shashank Shekhar 於 修改

有幫助嗎?

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Hi Shashank,

I don't understand which folder to open after opening the profile folder because there are many. Also I have stated that I'm using Firefox ESR in Linux so I guess that would be somehow different?

有幫助嗎?

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thecowmilk said

I don't understand which folder to open after opening the profile folder because there are many.

What do the folder names look like? If you see a folder named bookmarkbackups then you are in the right place. The idea is -- while Firefox is closed -- to temporarily rename the storage folder (to storageOLD) to hide all existing website and add-on storage files from Firefox. Then you can start Firefox up again and see how it does.

有幫助嗎?

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You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

You may also have to rename storage.sqlite and webappsstore.sqlite.

有幫助嗎?

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