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Difficulty navigating aspects of a web page

  • 3 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 cor-el

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I am using Firefox 90.0.2 (64-bit) on a iMac decktop running mac OS Big Sur Version 11.5 When I am in a particular website and I am accessing different aspects of the website and I get the following message: "400 Bad request Your browser sent an invalid request" What is happening? When I access the same website on Safari and go to do the same things, it operates fully. What is happening?

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There are many reasons, so start by doing one step every time and try to access your website again and see if it fixed:

  1. Disable all extensions you have.
  2. Clear/Flush your DNS Cache: https://www.pcmag.com/how-to/how-to-flush-your-dns-cache
  3. Clear Firefox cache data: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
  4. Clear Firefox cookies: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox First try to clear cookies for your website, if didn't work, then clear all cookies of the browser.

有幫助嗎?

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Thanks for your prompt response

- I found it too technical for me so I will show it to a person who has the technical skills necessary to follow your suggests.

All the best.

有幫助嗎?

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This issue can be caused by corrupted cookies or blocked cookies.

  • check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

If clearing cookies didn't help then it is possible that the cookies.sqlite file in the Firefox profile folder that stores the cookies got corrupted.

  • rename/remove cookies.sqlite (cookies.sqlite.old) and when present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder with Firefox closed in case cookies.sqlite got corrupted.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

有幫助嗎?

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