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Not able to access my firefox account

  • 3 回覆
  • 1 有這個問題
  • 10 次檢視
  • 最近回覆由 cor-el

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I am not able to login with my firefox account. I forgot my Two-Step Authentication recovery codes and authenticator codes but i know my login password. how can i login with my account or reset Two-Step Authentication?

- i lost my recovery codes - i lost authenticator app - my firefox account is not logged in any device

所有回覆 (3)

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as long as your FF has all the useful user data you need to be happy and functional, you can "can" that FF account and create a new FF account and then sync up to that new account

you will however, need a different email address to accomplish the above

有幫助嗎?

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I published addons from my account. So if i create new email then i will no longer access my addons.

有幫助嗎?

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If 2FA is involved then there is no way to access the account if you lost the authenticator and the recovery keys you can use instead. This is how 2FA works and there are strong security measures.

有幫助嗎?

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