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My firefox does not save passwords

  • 4 回覆
  • 2 有這個問題
  • 25 次檢視
  • 最近回覆由 FredMcD

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Hello all. I seem to have a new version of Firefox installed on my computer, or an update has made it a newer version (89) and now it does not save my passwords. When I close down the laptop and re start it the next time I want to use it and go to firefox, none of the paswords I had thought I'd saved previously are there. This is very frustrating as I have a lot of places I visit which I had, in previous times using an earlier version of firefox, saved passwords which populated the correct places. I am no techie so really don't understand what has happened. Every time I want to get onto even my email, I have to leaf through my black book to find the necessary password and do it all manually.

Please can anyone help?

Hello all. I seem to have a new version of Firefox installed on my computer, or an update has made it a newer version (89) and now it does not save my passwords. When I close down the laptop and re start it the next time I want to use it and go to firefox, none of the paswords I had thought I'd saved previously are there. This is very frustrating as I have a lot of places I visit which I had, in previous times using an earlier version of firefox, saved passwords which populated the correct places. I am no techie so really don't understand what has happened. Every time I want to get onto even my email, I have to leaf through my black book to find the necessary password and do it all manually. Please can anyone help?

所有回覆 (4)

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same here

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Are you using any password managers other than Firefox's?


Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

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Hello. From the brief information I had received as answers to my question I have tried what was suggested and the problem is still there. Asa I advised, since this update some weeks ago, none of my passwords that the older version saved for me are saved so any website that I have bookmarked, then visit later, that needs a password which I had saved in an older version of Firefox has disappeared so I can no longer get into the sites back office if needed. I have had to switch to use another browser that does save my passwords and enter tham all manually as I used to have to do a decade ago.

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Try this link: https://support.mozilla.org/en-US/#search and search for password loss