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"Blank" pages since last update

  • 5 回覆
  • 1 有這個問題
  • 19 次檢視
  • 最近回覆由 FredMcD

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Since the recent update, certain parts of webpages appear to be blank, even tho the information is there. I've been forced to use a different browser in order to do my job. Is there a fix coming, or do I have to say goodbye to my favorite browser? (A screen shot of an example page is attached). Thank you!!

附加的畫面擷圖

被選擇的解決方法

It could be the work of one of your add-ons, or it could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.

從原來的回覆中察看解決方案 👍 1

所有回覆 (5)

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Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

有幫助嗎?

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Thank you - It does work correctly in troubleshooting mode. 2 cookies and 64 social media are blocked. What do I do next?

由 cathy25 於 修改

有幫助嗎?

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選擇的解決方法

It could be the work of one of your add-ons, or it could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.

有幫助嗎?

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Turning off Hardware Acceleration worked!! Thank you so much.

有幫助嗎?

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Glad to help. Safe Surfing.

有幫助嗎?

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