搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

FF keeps resetting

  • 3 回覆
  • 1 有這個問題
  • 7 次檢視
  • 最近回覆由 FredMcD

more options

Everytime I opne FF, it keeps resetting since the last update. I've since tried a fresh install, deleting prefs.js, there was no user.js, restarting without any addons, nothing works.

Any advice would be great, thank you.

Everytime I opne FF, it keeps resetting since the last update. I've since tried a fresh install, deleting prefs.js, there was no user.js, restarting without any addons, nothing works. Any advice would be great, thank you.

所有回覆 (3)

more options

What do you mean by 'resetting?' Please explain the problem in detail. What happens? What is/are the exact error message(s) ?

more options

The browser goes to a small size instead of the size I set using my mouse dragging the corner. It's really weird, as even uninstalling then reinstalling still shows the same problem. Also all sites that I go on have reset their zoom back to 100%, I use a 2144 monitor so the font size is tiny at 100%.

由 mark1963 於 修改

more options

https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved You may have corrupt xulstore.json file.

Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/Profiles
  • Linux: *~/.mozilla/firefox/Profiles
  • Windows: %AppData%\Mozilla\Firefox\Profiles
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles
  • Windows XP: C:\Documents and Settings\<user>\Application Data \Mozilla\Firefox\Profiles\

Search for the above file. Then rename or delete it. Restart Firefox.