搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Disabled updates

more options

When trying to update through the firefox settings and about firefox window, it keeps saying that updates are disabled by system administrator and I do not have them turned off.

When trying to update through the firefox settings and about firefox window, it keeps saying that updates are disabled by system administrator and I do not have them turned off.

所有回覆 (6)

more options

Shut down Firefox. Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders

Right click on Firefox.exe and select Properties. Now select Compatibility. Turn Off Run This Program In Compatibility Mode, and Run This Program As An Administrator.

Do the same for any Firefox shortcuts you have. Now restart Firefox.

more options

Still says the same thing and all shortcuts say run as administrator.

more options

Are you using a computer that's provided by your work (office/school)? If your system was borrowed, this could be the case. If not, follow what FredMcD mentioned in his previous comment as that should work for sure. If the problem remains, can you please share more information and some screenshots?

Cheers!

more options

Could you check the Enterprise Policies page: type or paste about:policies in the address bar and press Enter to load it. Does the "Active Policies" section show anything?

more options

It says Disableappupdate true

more options

amrespect4life said

It says Disableappupdate true

There are a couple different ways that policy could be applied: Windows registry or policies.json file. These articles describe where to check:

Of course, that doesn't help explain where it came from...