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Installer says I don't have WIndows 10, I have Windows 10

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Title says it all, any idea what the problem is?

Title says it all, any idea what the problem is?
附加的畫面擷圖

被選擇的解決方法

jscher2000 írta

Does it work any better if you download the "full" installer instead of the "stub" installer: https://www.mozilla.org/hu/firefox/all/#product-desktop-release If not, could you right-click the .exe file, click Properties, click Compatibility, and make sure the program is not running in a compatibility mode for an older version of Windows.

This may have worked.

·´¯`·...¸>-)))º> ~dbben írta

The install is probably being blocked by your anti-virals. My suggestion is to open Task Manager > Start Up Tab > Disable everything that is enabled > Reboot > retry set up. Afterwards, re-enable your startups

This seems like a reasonable solution, I lost my patience and reinstalled windows because it was not the first .exe file to work, I was using bitdefender when trying to open the installer.

I solved the problem in a different way but thank you for the solutions, I hope these can be useful to others in the future.

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

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The install is probably being blocked by your anti-virals.

My suggestion is to open Task Manager > Start Up Tab > Disable everything that is enabled > Reboot > retry set up.

Afterwards, re-enable your startups

more options

Does it work any better if you download the "full" installer instead of the "stub" installer:

https://www.mozilla.org/hu/firefox/all/#product-desktop-release

If not, could you right-click the .exe file, click Properties, click Compatibility, and make sure the program is not running in a compatibility mode for an older version of Windows.

more options

選擇的解決方法

jscher2000 írta

Does it work any better if you download the "full" installer instead of the "stub" installer: https://www.mozilla.org/hu/firefox/all/#product-desktop-release If not, could you right-click the .exe file, click Properties, click Compatibility, and make sure the program is not running in a compatibility mode for an older version of Windows.

This may have worked.

·´¯`·...¸>-)))º> ~dbben írta

The install is probably being blocked by your anti-virals. My suggestion is to open Task Manager > Start Up Tab > Disable everything that is enabled > Reboot > retry set up. Afterwards, re-enable your startups

This seems like a reasonable solution, I lost my patience and reinstalled windows because it was not the first .exe file to work, I was using bitdefender when trying to open the installer.

I solved the problem in a different way but thank you for the solutions, I hope these can be useful to others in the future.