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Unable to sign in to Amazon. Amazon says there's a password change problem with Firefox. They told me to switch browsers

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On Amazon log in, on password, I suddenly found a series of black dots (turned out to be series of jumbled numbers and letters). Amazon had me to go settings-options-Security. From there I went to Amazon, was able to delete series of dots but not an old PW. However, I was unable to use that old PW to log in.

Amazon said they couldn't help me and that there is a problem with Firefox passwords, at least for them, they sent me to another browser to log in to Amazon.

I'd like to keep using Firefox

On Amazon log in, on password, I suddenly found a series of black dots (turned out to be series of jumbled numbers and letters). Amazon had me to go settings-options-Security. From there I went to Amazon, was able to delete series of dots but not an old PW. However, I was unable to use that old PW to log in. Amazon said they couldn't help me and that there is a problem with Firefox passwords, at least for them, they sent me to another browser to log in to Amazon. I'd like to keep using Firefox